Our Terms and Conditions

1.1 The content of the pages of this website is for your general information and use only. It is subject to change without notice.

1.2 Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

1.3 Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

1.4 This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

1.5 All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

1.6 Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

1.7 From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

1.8 Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales

When Booking a workshop.

'We' refers to Graff Workshop Ltd, or any artist employed or subcontracted by Graff Workshop Ltd.

2.1 All prices displayed are not inclusive of travel.

2.2 Graff Workshop cannot be held responsible for weather conditions. Most workshops require an out door space and if it is raining it may not always be possible to paint. We will always try and take a gazebo or other rain cover as an insurance policy but if the artist is unable to bring one we cannot be held responsible.

2.3 We cannot be held responsible for extreme travel conditions. If we cannot arrive within half an hour of the start of the workshop then the workshop can be arranged for a future date. If the workshop needs to take place on that specific date, the artist can stay until the workshop is finished. If you have a venue booked at the artist cannot arrive within the time constraints (even if through no fault of their own) we will not require any payment for the day)

2.4 Graff Workshop will always endeavour to provide dust sheets and masking tape to protect any surfaces around the area that is being painted. If a surface does get unwanted paint or ink on it we will do our best to help remove it before we leave, however we cannot accept liability for damages caused as a result of a workshop that we undertake.

2.5 One artist can supervise up to 20 workshop participants. Depending on the type and nature of the workshop, a cap may be put at 15 participants before a second artist is needed.

2.6 All workshop participants must wear old clothes, or clothes they do not mind getting paint on. Aprons are not usually enough protection as it is easy to get paint anywhere including trousers and shoes.

2.7 You will be given 30 days to pay your invoice, starting from the date of the workshop. Failure to pay will result in interest payments of 0.2% per day until payment is received by Graff Workshop.

Purchase Contract

This web site is operated by Graff Workshop ("we", "us" or "our"). All purchases made on this web site are governed by these Terms and Conditions at any time although the Terms and Conditions governing any given purchase will be those in effect at the date of your order. If you order goods after we have published the changes you will be bound by those changes. Accordingly, you should check prior to each order to ensure that you understand the precise terms and conditions applicable to your purchase. To assist you in determining whether the Terms and Conditions have changed since your most recent order we will display the date when these Terms and Conditions were most recently updated.

We will confirm acceptance of your order. This will occur either by message on the website immediately after you have confirmed your order, or by us sending an e-mail to the email address you have provided to us. We may do both, in which case the acceptance will occur on whichever arrives sooner of the web message and the email. At this point the purchase contract will be made and we will supply the goods to you in accordance with your order and these Terms and Conditions.

Prices

All prices are in UK Pounds and are inclusive of VAT where applicable, at the current rate. The price of the goods will be as quoted on the web site at the time you confirm your order (usually by clicking the "checkout" button) subject only to any inadvertent technical error for which we will not be liable. If you subsequently amend your order, the prices charged will be those applicable to the amended item(s) at the time that the amended order is confirmed. Please note that as promotions are offered for a limited period of time subsequent amendments to your order may mean that certain promotions are no longer being offered.

The price of the goods does not include a charge for delivery.

Availability

Although we endeavour to hold stock of all the items advertised for sale on our site this cannot be guaranteed so that by acknowledging receipt of your order we are not creating a binding contract to supply what you have ordered but which we do not have in stock. The content of the site is managed and therefore any products that are out of stock should be highlighted.

In the event of unavailability for whatever reason, we will advise you of our position when we receive your order and we will await your subsequent instructions.

Delivery

Orders will normally be dispatched within 24 hours. Wherever possible, orders received before noon will be dispatched the same day. Normal postal lead times are: UK destinations 1-3 days, Europe 3-5 days, all other areas worldwide 5-10 days, but please allow up to twenty-one days for delivery. We will always do our best to inform you about any delay.

Returns and exchanges

We believe you will be delighted with your purchases but there may be occasions when you feel it necessary to return an item. You have the right to cancel the contract for the purchase of any item within seven working days of delivery. This applies to all our products. However, we regret that we cannot accept cancellations of contracts for the purchase of products where foodstuffs have been delivered. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty.

Warranty and Liability:

Nothing in these Terms and Conditions will restrict our liability for death or personal injury resulting from our negligence, neither will any of these terms restrict any of your statutory rights.

In addition that outlined above we will not be deemed to be in breach of contract or of these Terms and Conditions as a result of any delay in our performance or failure to perform our obligations if that delay or failure to perform is due to any cause or circumstance beyond our reasonable control including, but not limited to, fire, flood and other acts of God, strikes, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war.

Other than as set out above, our maximum liability arising out of any order for the supply of goods to you under this contract will be limited to the retail price of the goods contained in that order.